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Privacy and Cookie Policy

Cookie Policy

Roses of Love may place and access certain first-party Cookies on your computer or electronic device. First-party Cookies refer to Cookies placed on directly by Our Website, and they are used only by Our Website. We use Cookies to improve your browsing experience of Our Website and to offer and improve our offerings.

By using Our Website, certain third-party Cookies may also be placed on your computer or electronic device. Third-party Cookies refer to websites, services, and /or parties. We receive “XXX” from the third-party Cookies placed Our Website.

Additionally, Our Website uses Google’s analytics services. Website analytics is a set of tools, which we use to collect and analyze user data. Knowing the usage statistics helps us improve our understanding of how users use Our Website. We use the data to improve and streamline the user experience.

 

Privacy Policy

 

Roses of Love values and respects your privacy. Our Website, roseoflove.com, will only collect and use personal data as per the laws and regulations and as described here. Please take a minute to go through our Privacy Policy, reading it carefully, and ensuring that you fully comprehend it. Using Our Website shows that you accept our Privacy Policy. If you do not accept any part of our Privacy Policy, you must exit from Our Website immediately.

What Does Our Privacy Policy Contain

The Privacy Policy only applies to our Website. You may find links to other websites on Our Website. If you choose to visit another website, we do not have any control over how other websites collect, store, or use your data. We recommend checking their privacy policy before you provide them with your data.

 What is Personal Data?

The General Data Protection Regulation (GDPR) 2016/679 defines personal data as any information related to an identifiable individual who can be either indirectly or directly recognized via reference to an identifier or any data that allows others to identify you. Personal information includes your name, contact details, identification numbers, online identifiers, and electronic location data.

What Are Your Rights Under the GDPR?

You have the following rights under the GDPR, which we promise to always uphold:

  • You have the right to informed about how we collect and use your personal data.

  • You have the right to access your personal data that we have collected and stored on our website.

  • You have the right to change your personal data collected and stored on our website if you think it is incomplete or inaccurate.

  • You have the right to put in a request for the complete deletion of your personal data that we have stored and collected.

  • You have the right to prevent the processing of any of your personal data collected and stored by us.

  • You have the right to object to Our Website from using your personal data for a certain reason or reasons.

  • You have the right to request a copy of your personal data if you want to reuse it with another business or service. It also means that any data of yours that we are using, we are using with your consent and that we are processing your data using automated means.

  • We do not use automated profiling and decision-making; hence, it does not apply to us.

What Personal Data Do We Collect and Store?

We may collect and store some or all of the personal data below:

  • Name

  • Date of birth

  • Gender

  • Address

  • Email address

  • Telephone number

  • Additional information if required

 

How Do We Use Your Personal Data?

We use your personal data following the guidelines established in the GDPR, and we must always have a lawful reason to use it. Here is how we use your personal data:

  • Provide and manage your account

  • Provide and manage your access to Our Website

  • Supply our products to you.

  • Communicate with you via messages or calls.

  • Supply you with information via email if you have opted-in to receive our newsletter, and you can opt-out of it easily.

  • Provide you with information, offers, and news on your email address with your consent.

How Long Do We Keep Your Personal Data?

We do not keep any of your personal data for longer than we need to other than for the reason we collected and stored it. We will keep your personal data for the following duration, and, at times, there is no fixed duration, we will use these factors to determine how long we store your personal data:

  • We will store your personal data (first name, last name, and email address) until you unsubscribe from our emails.

  • We store your personal data according to the UK tax law and keep it as long as needed for HRMC.

  • We will store your personal data to process your orders and send confirmation emails.

  • We do not store your bank details, but they are stored by a third-party processor.

  • We will update Our Website’s Privacy Policy as needed.

How and Where Do We Store or Transfer Your Personal Data?

We will only collect, store, or transfer your personal data within the United Kingdom, which means your personal data is protected under the GDPR.

Do We Share Your Personal Data?

We will not share your personal data with any third-party source for any reason except if it is legally required.

How Can You Control Your Personal Data?

You have complete authority to change or remove your personal data from Our Website. You can even unsubscribe from our emails.

Can You Withhold Your Personal Data?

You can visit Our Website without providing us with any of your personal data.

How Can You Access Your Personal Data?

You can access your personal data by contacting us and getting a copy of it. You need to send your request by the postal addresses. We may charge a fee to cover our administrative costs. You can expect a response from us within a month.

We will provide you with a copy of your details on time. However, it may take up to three months for requests that require more time, but we will keep you informed throughout the progress.

How Do We Contact You?

You can contact us through our website or email address.

Making Changes to Our Privacy Policy

We may change our Privacy Policy from time to time if the law requires it, or we need to alter our business in a manner that affects personal data protection. We will post any changes we make to our Privacy Policy on Our Website. If you continue to use Our Website after the new changes have been implemented, we will take it as you accepting our Privacy Policy. We recommend checking Our Website regularly to update yourself on any recent changes we have made.